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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Mon Sep 04, 2006 8:43 pm Post subject: Unistalling norton? |
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Just got a new emachine and during my usual 'un-install all the crap that came with this thing' routine I came across Norton. After uninstalling Norton Antivirus I noticed that Norton Internet Security was still there, so I tried unistalling it using the 'Add or Remove programs' tool.
When I tell Add or Remove Programs to dispose of norton I get the generic message telling me "Setup has encountered a problem and needs to close. We are sorry for the inconvenience". It also gives me the option to send the problem to microsoft.
What do I do? |
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Patriot911
Joined: 03 Feb 2005
Posts: 6869
Location: Denver, CO
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| Posted: Mon Sep 04, 2006 9:26 pm Post subject: |
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| Try turning off the norton services from the control panel before running the uninstall. Norton can be a royal PITA to uninstall. |
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FCTE
Joined: 11 Mar 2004
Posts: 18816
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| Posted: Mon Sep 04, 2006 9:26 pm Post subject: |
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| The Norton programs are somewhat seamless with each other so it is possible that the uninstall of the AV is causing the uninstall of the NIS to hang, reboot and try it again. |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Mon Sep 04, 2006 9:37 pm Post subject: |
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| FCTE wrote: The Norton programs are somewhat seamless with each other so it is possible that the uninstall of the AV is causing the uninstall of the NIS to hang, reboot and try it again. reboot hasnt helped |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Mon Sep 04, 2006 9:39 pm Post subject: |
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| Patriot911 wrote: Try turning off the norton services from the control panel before running the uninstall. Norton can be a royal PITA to uninstall. How do I turn off norton services? |
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Patriot911
Joined: 03 Feb 2005
Posts: 6869
Location: Denver, CO
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| Posted: Mon Sep 04, 2006 9:49 pm Post subject: |
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PricklySponge wrote: Patriot911 wrote: Try turning off the norton services from the control panel before running the uninstall. Norton can be a royal PITA to uninstall. How do I turn off norton services?
Assuming you are running XP, click start, control panel, administrative tools, services. You should see the Norton services in there. Right click on them and disable them. |
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FCTE
Joined: 11 Mar 2004
Posts: 18816
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| Posted: Mon Sep 04, 2006 9:49 pm Post subject: |
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PricklySponge wrote: Patriot911 wrote: Try turning off the norton services from the control panel before running the uninstall. Norton can be a royal PITA to uninstall. How do I turn off norton services?
Ctrl+Alt+Delete and look for norton running in the processes list, select it, and end it. |
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Patriot911
Joined: 03 Feb 2005
Posts: 6869
Location: Denver, CO
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| Posted: Mon Sep 04, 2006 9:49 pm Post subject: |
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| One other thing you can try is reinstalling Norton and then deleting. |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Tue Sep 05, 2006 1:02 am Post subject: |
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| Norton hasnt been running in the first place, I turnd it off in msconfig, so the process has not been running |
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FCTE
Joined: 11 Mar 2004
Posts: 18816
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| Posted: Tue Sep 05, 2006 1:24 am Post subject: |
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PricklySponge wrote: Norton hasnt been running in the first place, I turnd it off in msconfig, so the process has not been running
I dunno then. I usually do a full reinstall of the OS with store bought laptops to erase all the adware, manufacturers garbage software, and other crap they preload. |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Tue Sep 05, 2006 1:33 am Post subject: |
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| yeah, I cant wait untill I have the money to build a computer, It will be so nice to just install a pure virsion Windows instead of all the crap they put on these things |
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FCTE
Joined: 11 Mar 2004
Posts: 18816
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| Posted: Tue Sep 05, 2006 1:41 am Post subject: |
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PricklySponge wrote: yeah, I cant wait untill I have the money to build a computer, It will be so nice to just install a pure virsion Windows instead of all the crap they put on these things
Uhhhhhh, why don't you just reload the OS on the new computer you just bought? |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Tue Sep 05, 2006 1:44 am Post subject: |
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| I dont have a copy of windows, unless there is another [legal] way? |
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FCTE
Joined: 11 Mar 2004
Posts: 18816
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| Posted: Tue Sep 05, 2006 1:55 am Post subject: |
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PricklySponge wrote: I dont have a copy of windows, unless there is another [legal] way?
Ummm, didn't that computer come with Windows? How can you not have a copy? |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Tue Sep 05, 2006 1:57 am Post subject: |
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| ... i'm talking about an emachine, it comes with OS preinstalled :? |
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FCTE
Joined: 11 Mar 2004
Posts: 18816
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| Posted: Tue Sep 05, 2006 1:59 am Post subject: |
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PricklySponge wrote: ... i'm talking about an emachine, it comes with OS preinstalled :?
If it didn't come with disks it should have asked you to make a disk on first start up, however it will just reinstall all of the crap you are trying to get rid of again.
Otherwise borrow someones Windows XP disk and reinstall it by using YOUR authentication code on the emachine. |
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PricklySponge
Joined: 11 May 2005
Posts: 9017
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| Posted: Tue Sep 05, 2006 2:26 am Post subject: |
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| meh, sound like too much trouble. Dont feel like installing all this stuff over again. I guess i'll just live with norton being installed on my comp :P |
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David
Joined: 29 Dec 2003
Posts: 12089
Location: Louisiana
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| Posted: Tue Sep 05, 2006 2:58 am Post subject: |
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| It should have come with a rescue disk.Run it and it should get rid of all the crap that was installed after the OS. |
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